Oh, this totally, totally sucks. Quick synopsis: Woman buys a "certified" Monte Carlo which turns out to be a Frankencarlo from two Monte Carlos that were in wrecks and welded together. How's that for certified?
There is just no way this should pass muster for anyone. Was it the dealer or did GM OK this? We'll never know!
Robert Minton, a G.M. spokesman, said the automaker would not comment on Ms. Day’s case. Three telephone calls to the dealership, Rowan Pontiac GMC in Southgate, Mich., were not returned.Is this what certified has turned into or is this just an odd aberration from a rogue dealer?
Here's one take on the whole certified program (not just GM's)
The only guarantee with a certified used vehicle is that the dealer and the automaker make more money, Cliff Weathers, deputy editor for autos at Consumer Reports , said. With relatively new vehicles in particular, certification makes little sense because they are likely to be relatively trouble-free anyway, he said.Hey, GM, do right by this lady. Buy back her Frankencarlo and sell her a proper certified one. And be glad someone likes the '04 Monte Carlo.